Many workflow responses are about notifying a user that an event has occurred that they must act on. For example, on one workflow step, the event can be that User 1 requests approval of a new record, and the response is that a notification is sent to User 2, the approver. On the next workflow step, the event can be that User 2 approves the record, and the response is that a notification is sent to User 3 to start a related processing of the approved record. For workflow steps that are about approval, each notification is tied to an approval entry. For more information, see Workflow.
The generic version of Business Central supports notifications as email and as internal notes.
All workflow notifications are sent through a job queue. Make sure that the job queue in your installation is set up to handle workflow notifications, and that the Start Automatically From Server check box is selected. For more information, see Use Job Queues to Schedule Tasks.
You set up different aspects of workflow notifications in the following places:
Set Up Approval Users
Set Up Workflow Users
Specify When and How to Receive Notifications
Create and Modify a Custom Report or Document Layout
Use Job Queues to Schedule Tasks
Set up Email
Walkthrough: Setting Up and Using a Purchase Approval Workflow
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